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Frequently asked questions

 

Publishing photos after Event.

We typically try to publish the photos taken within 5 - 6 days after the event which we have covered this timeframe can take longer depending on the length of the event. 

Will the purchased photos have watermarking?

Once photos are purchased the link to download the purchased photos will remove all watermarking on the photo/s. Our prints follow the same and won't have watermarks of course.

How do I download my purchased photo/s?

After purchasing the photos and completed the payment through Paypal, Paypal should redirect you back to our website with your order. You can then click on "Download" link under the filename of the photo which you have purchased in your order. Illustrated by the screenshot below.

If Paypal did not automatically redirect your browser to our website with your order after payment please follow the instructions below.

1.   Login to our website with the account which you created to purchase the photo/s.

2.  Once logged into our website please select "My Account" and then click on the order number which you have purchased the photos. 

3.  Click on "Download" link under the filename of the photo which you have purchased in your order or the "Download Photos in A Zip File" if more than a single photo was purchased. 

 
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